What our Customers say...
Everyone that came in and did work on the house were professional, courteous, and answered all questions we had. Great company with great employees!
Evan is a very conscientious service tech and his associate Corey is a great help. As a company, SERVPRO of West Jordan is superior in their immediate on time performance and their quality of work is unsurpassed. They’ve been a true life saver in handling the severe water damage we incurred due to a large ice dam on our roof. We received over 5 feet of snow in two days but that did not deter them from arriving at at home the next day after we discovered the leaks. I’d give them 100 stars if that was an option.
The team showed up on time and they are very well trained!
These guys are awesome!
I woke up on New Years day to find my basement was flooding. Even though it was a holiday, their after hours team was very quick to answer the call. I live about 50 minutes away from them and they were here in about 60.
My normal experience with On Call is resentment, frustration, and bare minimum effort usually pushing the issue off to the team in the morning. That was not the case with Evan. He came in, quickly assessed the situation, reassured me that things would be better, and had a great attitude about the entire thing.
He even answered all of my questions clearly and accurately without complaint, and I ask a LOT of questions.
I hope I won't ever need flood/water damage services again in the future. But I if I do these guys will be the first call I make.
The team that came to help was awesome. We got back from a vacation and our basement had flooded. They came over fast and were really quick and efficient at setting everything up. They were polite and easy to work with. I’d use them again.
SERVPRO came out extremely quick to do a mold test. The person contracted to buy my home requested SERVPRO to do a mold test. I knew I didn't have mold anywhere but still allowed it so they had no room for a bargain chip on the close. Of course the test came back negative. I'm completely satisfied with SERVPRO of West Jordan and their honesty in their dealings with customers. My house has closed and now I can finally make the move with in the stressful time constraints of the building of our new home. Thank you SERVPRO.
I had a leak that caused my carpet to smell. SERVPRO was very quick and efficient with diagnosis and cleanup.
Very professional, polite, and honest in their damage assessment.
Great round of employees that get the job done and respect the environment they work in. Great professional work has been done by these teams without a a doubt.
Aaron and his team were quick to respond. They were easy to work with. Thank you!
Aaron was fantastic. He was able to breakdown everything we needed to do and completed the job on time with quality
Aaron responded quickly. His professionalism gave us confidence and hope.
We had some very serious black mold caused by water damage. The reps from SERVPRO of West Jordan from inspection until the final clean up were all top notch. They were friendly, on time, and did the work that needed to be done. Sometimes the work speaks for itself, in this case it showed why they have solid reviews from other customers. Appreciate the help in fixing our home up!
They are very friendly, professional, fast and did a good job. I would recommend them.
These guys were awesome- thanks for saving us from this flooding mess!
They were fast, efficient and very friendly.
Both teams that came were exceptionally professional and took care of all the cleanup and very informative. I was impressed.
SERVPRO was professional and so great to work with. They came when they said they would and always did high quality work. We never wondered what was happening as their communication was wonderful.
All I can say is these guys were a life saver. We had a devastating flood from an inactive abandoned canal that left a raging river through my basement. We called at 4:00am in the morning and they showed up with a crew to assess mine and two other homes in our neighborhood and were ready to work. Everything in our finished and furnished basement was a total loss and had to be removed. I will be forever grateful for their kindness and professionalism. They did a complete clean out removing all the furniture, carpet, drywall and all the debris from my yard. Not to mention the dead fish from my 150gallon fish tank. We had service with a smile. I hope no one ever has the amount of damage that we had but if you have any damage to your home....USE THIS TEAM YOU WON'T BE SORRY! Thanks again SERVPRO you are the best!
SERVPRO of West Jordan did an amazing job! They were timely and so easy to work with. The work was impeccable; I will definitely be using them again.
They were through and take care to preserve the stairs and hallway from damage of increased foot traffic.
These guys were great to work with. Very knowledgeable, prompt, and thorough. Would recommend them to anyone.
We had the same crew come out to provide services as last year - and both were great experiences. They are reliable, knowledgeable and consistent. Plus, they were friendly and very polite. Bonus that they didn’t mind my dogs getting excited each time they came over.
Professional, attentive, quick, and seamless. Great people and an amazing experience through and through.
I have interacted with SERVPRO of West Jordan several times. They have consistently been great to work with. Aaron, the mitigation manager, is competent, knowledgeable, communicates effectively with me, and is excellent with customers. I recommend SERVPRO and specifications Aaron to anyone needing mitigation work done.
Very prompt responses. Used them on multiple disasters with my property management company and they follow through very nicely. Quality of work is very professional.
Had a great experience when we had our basement tragically flood in our newly purchased home. SERVPRO showed up the day we contacted them which was New Years Day! They were very respectful and answered all my questions and helped refer me to a plumber to fix the cause of the issue so we could move in a couple days later!
I had an emergency with an upstairs overflowing toilet that leaked through the ceiling all the way to my basement. SERVPRO responded immediately and helped me to clean up the mess. They helped me to save my hardwood flooring and even handled the repairs. The owner of the company even came to my home to personally answer questions and speak with the insurance adjuster. I would highly recommend their services to anyone in need.
I appreciated the professionalism of the people who came to my house and they always called when they were on their way. I would recommend their service.
This has been a rather stressful situation for me during the holidays with company, etc.- Your people have been very professional and courteous- They have called to tell me when they are going to arrive and leave- they are doing an excellent job of cleaning up a mess caused by water leak in condo above me- thanks for everything and special thanks to Juan and Abraham.
Justin and Charles made our water damaged basement look like it did before the damage! Would not hesitate to use them again. I am picky about repairs and the work surpassed my expectations. Great detail and craftsmanship exhibited by them. Thanks!
They were fast, professional, and easy to work with. I would use them again in the heart beat!
SERVPRO has been great to work with. We were in a time crunch and they did their best to make the repairs happen by our deadline. I really appreciated every time they came to our house they always called to let me know they were coming. Their communication was very professional and easy to work with. Everyone was kind and pleasant. I would definitely use them again or recommend them to others.
I could not have picked a better company to help with a leak we found in our bathroom! Every employee is so respectful and hard working. They walked me through the whole process and answered all of my questions. I seriously lucked out with SERVPRO! They will be my go to from here on out! So hard now days to find a company you can trust with quality work and trust not to nickel and dime you....well, we found them!
Prompt and professional - they came to our home quickly & started mitigating the water damage immediately!
SERVPRO were absolutely brilliant. We had water damage affecting three levels in the house. Complete catastrophe! Then SERVPRO arrived and took care of everything. They were punctual, courteous and so hard working. I really felt they cared. Joy, in the front office scheduled all the aspects of the project really well: she was able to answer all my questions and explain what was involved. Juan managed the whole restoration project on site. He time managed all aspects so we knew what was happening and when with the least disruption. Throughout the project we had confidence in him being there to manage the process through to completion. He did this with such efficiency and excellence. His team were amazing also. I cannot thank them enough.
It’s apparent that SERVPRO does excellent work, and has ethical people; it’s a pleasure to have SERVPRO in my life. The people in this group are some of the best people I know.
Woke up to find out my youngest son left the water on in the basement window well all night. It looked like a big fish tank with a waterfall at the bottom. Someone was going to get it! Lol. This is our first home and we had just purchased it 5 weeks earlier. SERVPRO of West Jordan came to our house and did a thorough check of our walls and carpet. The great news was no moisture was in our walls and only part of our padding needed replacement. The carpet would just need drying so we just needed fans. They were honest with us and gave us recommendations with DIY options that ended up saving us a ton of money without pursuing the insurance claim that we started. They did the right thing for us rather than money thing for them. Call them first for everything and anything they can help you with because I believe they'll do the right thing for you, too!
SERVPRO came to our home and made a horrible day into an awesome day! We had a leak from an old pipe on our main water shut off line that had been leaking all night and it leaked all the way through the wall and onto the carpet in our basement.They were quick and efficient and got the job done. We will always use them and refer them to anyone and everyone.
Juan was extremely helpful in dealing with my kitchen repair. An issue came up after the work was completed - that was my builder’s installation error, not a SERVPRO problem. (My kitchen sink disattached from the countertop!). But Juan was concerned about me being without a sink and the hassle that would ensue from going back and forth with the builder, so he had his crews come out to fix my sink right away, even though it wasn’t their problem! I so appreciated this, and the work ethic and professionalism shown by Juan. Such a contrast to the business ethics of my home builder. Many thanks!
Thank you for going above and beyond. I am a customer for life!
I am glad we went with SERVPRO. I could not be happier with the level of service we received!
The service is fantastic with SERVPRO. I would highly recommend them!
I just wanted to say that your company is a class act. They were very kind, courteous, and quick to respond.
The service was highly professional, can't find any area of improvement!
I appreciate how much everyone seemed to care. Thanks SERVPRO!
The office staff was very helpful and kind!
Everything went very smoothly. I am very happy with the results!
SERVPRO exceeded my expectations in every way!
Everyone treated me with such dignity and respect. You just don't see that very often. Thank you for caring enough to do so.
Everyone hopes to never need this sort of service, but if you ever do, SERVPRO is the best there is!
I was so impressed with the way everyone genuinely seemed to care. Thank you!
You can't tell there was ever a problem. Your technicians are excellent!
Thank you for being so prompt and courteous!
A job well done. Thanks SERVPRO!
I was very happy with the techs that came to my home. The men were professional, polite, and did good work.
The men that came to my home were very professional in their manners and dress. They quickly assessed my needs and tackled the problem.
The crew and supervisors were all very friendly and helpful.
The techs were prompt and got right to work. They were pleasant and knowledgeable. It was a great experience in a bad situation.
Thank you for such great customer service!
Your technicians are extremely professional! If I ever have another disaster, I know who to call to help me fix it!
I would highly recommend SERVPRO. Very dependable service.
Outstanding, prompt, and professional service!
SERVPRO has done a great job with the flood in our basement. My husband and I were out of town when our basement flooded, our daughter found the flood and SERVPRO was there within 2 hours. They worked through the early morning hours to soak up as much water as possible. They spent the next week monitoring the damage. After a final assessment it was determed we would loose the carpet and 24 inches of all the walls. They jumped right in it. They have been professional, through, and a pleasure to work with. I certainly hope we never have a need for their service again, but if we do I know exactly who I will call. Thank you SERVPRO for a job well done.
We had an awful fire at our house a few months ago, such a pain and like watching your worst nightmare come true. SERVPRO West Jordan was a life saver!!! They were fast and courteous, very easy to work with and did an exceptional job repairing and restoring everything in our home so we could get back to life as usual. Things even looked better than before the fire! The billing situation was smooth and hassle-free as well. Very hard working and trustworthy company from our experience with them, highly recommend SERVPRO of West Jordan!
Having a leak in the main part of your house is never a great experience, but the people at SERVPRO made it less of a hassle. T took the time to make my walls and ceiling look like new. Very happy with everything so far.
SERVPRO was very professional, caring and met my needs for a mold cleanup. They did the job fast and completed before expected. I would recommend them to all my clients.
I was SO impressed with SERVPRO since the minute I opened my door to them. They were polite, kind, hard working, efficient, and honestly it doesn't look like our leak ever happened!!! It actually looks better than it did before!!! Everyone did a great job, especially T, Juan, Dustin & Ricco!!! Thank you for taking such good care of us!!!! We would recommend SERVPRO to anyone!!!
The SERVPRO team that serviced our home did an excellent job remediating and restoring. I would recommend them to anyone. Very professional and quick to respond.
"All the guys were professional and very nice. I would use SERVPRO, Brad and his crew over and over."
"They were prompt & professional- I really appreciated all their help."
"Thank you for taking such great care of us!"
"Jim was excellent, as well as, Dave, Rico, & the rest of the crew. Thanks!!"
"Jim & Brent have been very good with the job they've performed, friendly & knowledgeable. Thank you Gentlemen! Also, I like the fact that the same people show up to finish the job."
Brad and Kevin were awesome! I will refer my family to them.
Dustin's work was really good, I would have them do my work again.
This has been a hard experience, but everyone has been really kind and sensitive about my feelings, especially Rico and Kevin. Thanks to everyone for your help and kindness!
Great response times! Great to work with!
The people who talked to me were very polite and took pride in their work… (which I considered the best possible), especially Juan – all 10’s!
Francisco was very patient, knowledgeable, and understanding. He explained everything to me on day one.
I was very satisfied with SERVPRO, their service was amazing. They explained everything really well to me, their guys are terrific.
I was impressed with SERVPRO'S work, very professional.